"Placed an order on september the first to be delivered on the seventh between 13:45 and 16:45 for a fifty five inch tv and a soundbar, The time came and went with no call and no show. Driver finally calls at eight fifteen, says they're picking up the soundbar at the at the store. I told them at that point we need to reschedule. I called and talked to customer service, and they said, I would have to call on Sunday. So I did, then they told me, I'd have to wait 24 to 48 hours for them to process it. Here it is monday at twelve noon and still have not received a call back to schedule the new delivery and they've got my money. That has got to be the dumbest ass procedure, i've ever heard about you never make customer wait. And when you screw up that customer should get top priority to get it fixed. I wouldn't trust best lie if they were in church praying. Unfortunately yelp will not allow up me to give them zero stars when they truly deserve negative numbers."
Best Buy
2
115
3840 Morse Rd, Columbus
CLOSE · 10:00 - 22:00 · +1 614-471-9510
"Went online to get a quick deal on a microwave, saw what I wanted! Deo(Dave) was available, although it was not his dpt, I requested his assistance and he didn't Blow me off! It was on front of my face& I was Kinda embarrassed. He checked me out, placed my purchase on a cart! SO pleasant&helpful. Never have I had an experience such as this! Also, Nice Smile! made my day! Thanks again"
The Home Depot
2.5
39
4101 Trueman Blvd, Hilliard
OPEN · 06:00 - 21:00 · +1 614-876-5558
"I purchased my GE top load washer & dryer online, through Home Depot, on August 25, 2020. I also went with their extended warranty through Asurion. \nDuring the first part of December 2024 the washing machine wasn't functioning\nproperly. I contacted Home Depot Protection Plan. About a week and a half later on December 16, 2024, a technician arrived and determined the unit needed a speed sensor, and ordered one. On January 2, 2025 the speed sensor was replaced. It didn't solve the issue. A motor & invertor board was ordered. On January 15, 2025 those parts were installed. Didn't help. The main board was installed. Still not working properly. A technician was due to come out on January 15, 2025, but received a call saying the wiring harness needed replaced. Again, on order. It is due to be installed February 6, 2025. It's going two months with no working machine. They won't replace the unit, even though a technician has been out here four times. I'm 76 years old and having to go to a laundromat. I can safely say this has been one of the worse experiences I've had to deal with."
