PBX, “Private Branch Exchange,” represents an organization’s internal communication structure cornerstone. This private telephone network system has significantly transformed since its inception in the mid-20th century.:max_bytes(150000):strip_icc()/operator-of-call-center-working-682482624-5b95b36f4cedfd00256582c1-5c815b7cc9e77c0001f57d58.jpg)
A PBX (private branch exchange) system allows an organization to manage incoming and outgoing phone calls, as well as internal communication. A PBX is made up of hardware and software that connects to communication devices such as telephone adapters, hubs, switches, routers, and telephone sets.
A PBX (Private Branch Exchange) is a private telephone system that connects users within an organization (extension-to-extension) and routes external calls through the public phone network or the internet.