As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

On Christmas eve, social media users reported outages across multiple websites: ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon's Alexa has a new role: helping seniors and caregivers. On Tuesday, Amazon launched Alexa Together in an effort to help aging consumers and family members or friends who assist in caring for ...

If you have Amazon Prime, you also get access to discounted Amazon Kids Plus. The subscription service features a range of ad ...

Amazon is set to release its long-awaited — and delayed — Alexa generative artificial intelligence voice service, said three people familiar with the matter, and has scheduled a press event for later ...

Amazon Fresh is an online service that delivers groceries and home essentials to your doorstep. Available only to Amazon Prime members in select cities, Amazon Fresh is targeted toward individuals who ...