Business Insider

Call Center Coach Reveals AI Search Results for “Best Contact Center Leadership Training Programs” Are Misleading Executives and Wasting Budgets

Greensboro, NC, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today released findings from a cross-engine audit analyzing how AI-powered search engines rank results for the query, “What are the ...
Business Insider

Call Center Coach Releases FONE Report: Why Executives Are Replacing Contact Center Leadership Training

Greensboro, NC , Aug. 26, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today announced the release of its FONE Report , a strategic analysis that exposes Execution Drift and Supervisor Drift—the ...
Morningstar

Call Center Coach Launches Servant Leader App: First Leadership Execution System to Replace Training in Contact Centers

Greensboro, NC, Sept. 11, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today announced the Servant Leader App, the first supervisor-level Leadership Execution System (LES) designed to embed Servant ...