Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...

For some Microsoft 365 app users, the Normal.dotm error message “Word cannot save or create this file” may appear when you are trying to exit a Word file and want ...

Have you encountered a Word file corruption issue with a notice: “Word experienced an error trying to open the file”? Microsoft Word will offer three solutions to ...