People and their AI companions are entering into shared delusions, doctors say, and chatbots can be “complicit.” ...

Top psychiatrists are increasingly associating prolonged, delusion-filled interactions with artificial intelligence chatbots ...

A new paper from researchers at Stanford University has evaluated five chatbots designed to offer accessible therapy, using criteria based on what makes a good human therapist. Nick Haber, an ...

Borisuth is a global medicine scholar and medical student at the University of Illinois at Chicago and a research fellow at Brainstorm: The Stanford Lab for Mental Health Innovation. Vasan is a ...

Ahead of the U.S. presidential election this year, government officials and tech industry leaders have warned that chatbots and other artificial intelligence tools can be easily manipulated to sow ...

We all have anecdotal evidence of chatbots blowing smoke up our butts, but now we have science to back it up. Researchers at Stanford, Harvard and other institutions just published a study in Nature ...

More and more people are turning to ChatGPT or other AI chatbots for advice and emotional support, and it’s easy to see why. Unlike a friend or a therapist, a chatbot is always available, listens to ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Meta-owned chat app WhatsApp changed its business API policy this week to ban general-purpose chatbots from its platform. The move will likely affect WhatsApp-based assistants of companies like OpenAI ...

Old chatbot metrics don’t cut it in the GenAI era. Here’s how to track trust, accuracy and quality in every conversation. Large language models (LLMs) powering today’s chatbots work by generating ...

The rise of generative AI has brought intense debate over how much responsibility chatbot companies bear for the impact of ...