Forbes contributors publish independent expert analyses and insights. Aleksandra Bal covers indirect tax and technology developments. Product classification may sound like an obscure, back-office task ...

Speaking at a recent conference panel, officials identified a top use case on their wish list: assisting with the classification of records and the authorization to access those records. “I would ...

Forbes contributors publish independent expert analyses and insights. In the age of Google and now ChatGPT, we take quality search for granted. We’re used to having information at our fingertips, but ...

Zefr, a global leader in brand suitability technology for social platforms, today announced that the U.S. Patent and Trademark Office has granted the company a new patent covering its proprietary ...

Service-based organizations may handle thousands of customer emails daily, placing a significant burden on IT help desks, customer service organizations, and other departments involved in reading, ...