KAMPALA, Uganda — A man who says he is "destroyed" after working as a content moderator for Facebook has filed a lawsuit accusing the company of human trafficking Africans to work in an exploitative ...

Governments worldwide are increasingly leveraging AI technology for content moderation, aiming to manage the vast amounts of information circulating online. While AI’s efficiency in identifying ...

Parents said the video platforms misrepresented the effectiveness of their content reporting tools, leading to harmful ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

Facebook has long faced criticism over its treatment of thousands of contracted content moderators. A moderator who recently quit reportedly shared a note internally condemning Facebook over these ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Trump administration moves to deny visas to foreign workers linked to online censorship and content moderation roles.