If that elevated customer experience results in maybe 20% or 30% more in rate hike on someone's latte, it's not such a big deal, but investing in customer experience is harder in this industry, just ...

Healthcare has been deemed the new battleground for retailers — from behemoths like Walmart and Amazon to traditional drugstore players like CVS and Walgreens. Now, Chewy is embracing the “medtail ...

As artificial intelligence transforms customer service and workplace tools, many companies still struggle to capture that elusive human connection. Chewy CEO Sumit Singh explains that a “moat” of ...

Analyst Doug Anmuth reiterated an Overweight rating, while lifting the price target from $38 to $40. Chewy delivered strong execution and achieved growth in active customers and profitability in the ...

Chewy delivered a strong Q1, beating earnings and revenue estimates, driven by resilient and growing customer spending in the pet niche. Sales per active customer rose 4% year-over-year, highlighting ...

Chewy's stock has recently declined by 50% in three months. Chewy's growth is mainly driven by larger average ticket orders, rather than expanding its customer base. Chewy's impressive free cash flow ...