Hotel Seiyo Ginza in Tokyo was the first hotel in Japan to introduce butler services to all its rooms and suites. Its butlers are trained to attend to its guests with customary Japanese hospitality, ...

You may have heard butler service touted as a perk in some of the world's best hotels. After all, part of the joy of travel is indulging in luxuries you don't get at home, like having a daily ...

With travel slowly recovering in the midst of the pandemic, there is tremendous pent-up demand and consumers are looking for discerning experiences. The hospitality industry has been ravaged by ...

Can a butler really make a hotel stay that much more extraordinary? Yes, say a growing number of luxury properties that have butlers as an amenity for their guests. According to Reneta McCarthy, a ...

“In a way, I think Downton Abbey has really brought back and highlighted our roles in the service industry,” says head butler Sean Davoren of the iconic Savoy Hotel in London, as we meet in the Thames ...

Aloft Hotels this week announced the launch of a new, robotic “butler” at the company’s Cupertino, Calif., location. Dubbed “A.L.O.,” the new botlr, or robotic butler, is designed to help the hotel’s ...

More often than not, ordering room service is the last resort for a number of reasons; namely due to poor food quality and inefficient service, which results in hotels losing out on a significant ...

Yes, say a growing number of luxury properties that have butlers as an amenity for their guests. According to Ms Reneta McCarthy, a senior lecturer at the School of Hotel Administration at Cornell ...