A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

How to deploy osTicket to serve your business as a powerful help desk system Your email has been sent If your business develops software and/or services, you probably ...

With osTicket deployed, one of the first things you'll want to do is add Agents. Find out what agents are and how to add them. Image: Nina Lawrenson/peopleimages.com ...