Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

SAN MATEO, Calif., June 10 /PRNewswire/ -- Fortify Software, the market leading provider of Software Security Assurance solutions, announced today a collaboration with HP to help customers reduce ...

Hewlett-Packard announced June 18 what it described as a “significant expansion” of its software and service portfolios as part of its overall strategy to help IT organizations improve data center ...

Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

HP on Tuesday will introduce application testing software based on the company’s database archiving technology that enables the use of production data for testing while also protecting that data. HP ...

We list the best call center software, to make it simple and easy to provide and analyze call data to improve customer relations, employee management and workflow efficiency. Call centers used to ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...