There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Microsoft Quick Assist: I’ll bet you don’t know this tool’s built right into Windows 10 and 11. It makes it easy to share your screen with someone remotely, aka no installations needed (love that!).