For most sales reps, rapport-building is easier in person than on the telephone. The reason is simple. In human-to-human communications, appearance (facial expressions, body language, semiotics) often ...

Conventional wisdom and long-standing apparent research like NLP (neuro-linguistic programming) and Dale Carnegie’s book How to Win Friends and Influence People, would have us believe that building ...

The ability to build rapport quickly makes it easier to close business. The sooner you get in rapport with the prospect, the sooner you can move the sale forward. Here's a way to enhance rapport ...

Emily, a sales manager in a large organization, was having significant challenges with her team. Communication with team members was inconsistent, and she continually struggled to motivate them. Her ...

“Always give your boss chocolate milk and never steal his snacks!” My 5-year-old daughter recently made this announcement. Although her advice initially made me laugh, I quickly realized she was onto ...

This week is Talk Money Week (4th-8th November), a week that encourages open conversations about personal finance, money management, and financial well-being. Therefore, in honour of Talk Money Week, ...

Knowing how to build rapport is the basis to experience success and fulfillment in life. And yet, it’s amazing to realize how little education and training we get on a set of skills that can make the ...

The days of working from an office are quickly coming to an end. Remote teams are here to stay, and many business owners struggle with the idea of keeping a global team connected. According to Global ...

Forbes contributors publish independent expert analyses and insights. Attracting high-paying clients by marketing with a book and a speech. When done well, speaking can be the best way to attract high ...

Knowing how to build rapport is the basis to experience success and fulfillment in life. And yet, it’s amazing to realize how little education and training we get on a set of skills that can make the ...