In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

New global survey shows a stark divide between firms strategically prepared for AI with unified platforms and those hindered by skills gaps and foundational system disconnects A new report, released ...

Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains how to match your roadmap to the best partner model — including mid-market ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...

Microsoft employees often are required to eat their own dogfood, a k a test their own products and services before release. So it shouldn't surprise me -- though it still does -- when one product unit ...

When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...

AUSTIN, Texas--(BUSINESS WIRE)--A new report, released today by Certinia and co-sponsored by Salesforce, reveals that the full-sprint race to adopt advanced Artificial Intelligence is creating a stark ...