Running an online business requires choosing the right operating model – one that fits your goals, resources, and growth ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Artificial intelligence: where do we begin? Do we start with the data, or do we start by reinventing our processes?

Successful organizations will be those that can adapt pricing as quickly as they evolve their product—with a new approach ...

Here's how banks can turn fragmented compliance efforts into a scalable, auditable operating model that delivers faster insights and long-term value.

Xerox announced on Wednesday that it's cutting 15% of its workforce as it overhauls its organizational structure and operating model. The proposed cuts were the result of a new operating model and ...