Sentiment analysis produces estimates of the attitude or tone present in a natural language excerpt. Often these estimates will fall along a single dimension, a continuum from purely negative to ...

Taking a page from market research tactics, UC San Francisco experts are studying whether artificial intelligence (AI) can improve diagnosis of a complex liver condition by using the clinical notes of ...

Every company wants to know what its customers feel about it. But sentiment analysis can get more granular -- and turn inward to improve employee satisfaction Somewhere, someone is tweeting “[This ...

Customer behavior insights. Sentiment analysis improves customer satisfaction and allows businesses to act on customer feedback quickly. Weather and sentiment synergy. Combining weather data with ...

Cultural sensitivity matters. Sentiment systems now account for cultural nuances, which helps support global trust and better customer relationships. Throughout my three and a half decades in the ...

In today’s digital world, the real value of social media lies in understanding conversations—not just counting likes or followers. For creators, marketers, and businesses alike, the comment section on ...