I'm working on this old iMac (350Mhz) which booted up the "Folder ?" deal. So I pop in the Norton CD to boot it up. Norton wants to format the drive. What the? Instead, I get it to check the drive ...

Safe mode is an important troubleshooting tool. It boots the OS in such a way that it uses the bare minimum files and apps to start and run. This can help you isolate issues, figure out where problems ...

I've tried the verbose boot mode (hold command-v while booting), safe mode (hold shift), and single user mode (command-s). Nothing. It does not get past the grey screen or show the Apple logo.

While users may never want to have to rely on them, it's comforting to know that PCs running modern operating systems have fail-safes and recovery modes that can help get the system back up and ...