Apple has launched what it's calling a keyboard service program for problematic MacBook Pro and MacBook laptop keyboards, following an uproar from users and three lawsuits over the issue. Apple ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

Keyboard problems (keys not recognized) We previously reported on an issue where (for a small number of users) the MacBook Pro's shift key is unresponsive. In most cases, users experiencing this ...