A woman called her company’s tech support desk, and the technician asked for her password. She replied, “Snow White Cinderella Snoopy Dopey Pinocchio Harry Potter Ariel 5.” The technician said, ...

Survivalist Donny Dust answers your questions about primitive skills and surviving in the wild from Twitter. How do you start a campfire without any matches? If igloos are made of ice, how do they ...

‘Tis the season: time to gather with friends and family and answer an endless barrage of hideous tech support questions. You’re reading this Web site. That means you’re the most technical person in ...

COMMENTARY--For most consumers, calling for technical support conjures up visions of waiting on "hold" forever and then describing the problem to technician after technician. Troubleshooting technical ...

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

With a name like MacTech, we often get asked tech support questions about all Apple and third party products. There are several different ways that you can get support on the issues that you are ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. In Windows 10, Microsoft is teaching Cortana to assist users in better ways. This week, during ...