Think of training, communication and community as the three vertices of a triangle. Lose any one, and the structure collapses ...

Smith: The spring session of the American Farm Bureau Federation’s Women’s Communications Boot Camp is April 20-23, 2026.

An emergency communications specialist who's still in training recently handled their first life-or-death 911 call.

As businesses grow, communication systems often struggle to keep pace. Missed calls, delayed responses, and overloaded staff ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

AI bias can influence how users think or feel, regardless of whether the information presented is true or false.

Bernard Kipruto Kiprotich, 28, transformed his family's life by gifting them a stunning new home, leaving their humble mud ...

Applications for Phase 1 of the Media Innovation Fund, aimed at strengthening the national media ecosystem through technology ...

Educational Voice targets growing demand for animated training content as organisations shift toward video-based learning A well-produced training animation can reach thousands of employees ...

VoAgents’ self-learning voice AI technology enables 24/7 customer engagement, lead conversion, and operational efficiency across industries. Imagine having your best employee available on every phone ...

Understanding dog body language can help prevent misunderstandings and build trust. This guide explains common canine signals and what they reveal about comfort, stress, and communication.