The new narrative is that UCaaS is mature, Webex Meetings are in decline, and Webex Contact Center is too limited. This ...

With optimized ITSM, healthcare organizations can abandon outdated and siloed legacy tools, allowing their teams to focus on ...

The cybersecurity world loves a simple solution to a complex problem, and Gartner delivered exactly that with its recent advisory: “Block all AI browsers ...

Start with services and outcomes, reuse standard building blocks and govern with pragmatic guardrails, CDW experts say.

ServiceNow’s EMEA president Cathy Mauzaize argues that agile leadership is needed to ensure companies can take full advantage of AI.

But first, you’ll have to stop treating it like just another tool, according to speakers at the annual tech event.

Google Workspace Studio will let you create your own AI agents. The tool is available for Business and Enterprise Workspace users. No coding required, according to Google. Agentic AI is all the buzz ...

ServiceNow is reportedly in advanced talks to acquire Veza, an identity security startup, for more than $1 billion. For ServiceNow customers deploying AI agents across their organizations, the ...

Thousands of Google users reported problems accessing Google Workspace services on Wednesday, including Google Drive, Docs, Sheets and Slides, according to the website Downdetector, which tracks user ...