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ITIL® 4: What is Service Management? (eLearning 1/25)
10:05
YouTubeMplaza
ITIL® 4: What is Service Management? (eLearning 1/25)
[Lesson 1 of 25, full course available at Mplaza.training ] This video is part of the ITIL® 4 Foundation eLearning Course, by Ivor Macfarlane (co-author of ITIL ...
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IT Service Management Basics
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